We ship through registered courier companies for orders within India and
through DHL Express/FedEx/Aramex for international orders.

International
orders are usually delivered within 15-20 business days and domestic
orders within 10-15 business days. You shall receive an email from us
confirming the delivery date after the orders are processed. Sundays and
Public Holidays are not set as working days for deliveries.

PLEASE
NOTE: These days are merely indicative and your order could be shipped
prior to or later than the mentioned date depending on the availability,
customization and other factors attached to your order. The order
dispatch time and shipping time varies from product to product. We shall
stay in touch to confirm all dates with the buyers.

All products are made to order. Refunds can be initiated only if you have received the wrong product. In case of a product being faulty or wrongly delivered, Kalaakaari will follow the policy of repair following replacement and finally refund if the item cannot be repaired or replaced. If you have any queries or wish to discuss the returns procedure in further detail, please do not hesitate to contact us on the details below: : Customer Care on +91- 9846347333 between 09:30 AM to 6:30 PM Or Email info@kepret.com

This product will be exclusively handcrafted for you, making the colour/ textture/pattern slightly vary from the image shown, due to multiple artisan-led techniques and process involved.